My Luggage Seems to Be Missing!

行李遺失

 

C:  Clerk 客服人員

P:  passenger 旅客

 

C: May I help you?

   我能為您服務嗎?

P: I hope so. I’d like to look for my luggage. I can’t find it and I think my luggage seems to be missing. Just one, a medium sized red case with wheels You can also see my name tag on top of it. It’s got all my clothing and laptop inside.

  希望如此,我想要找回我的行李,但是一直找不到我想可能是遺失了。只有一件行李,中等大小紅色的箱子、有輪子,上面有貼我的名牌,裡面有我全部衣物以及筆電。

C: OK sir. Could I have your name?

  恩,先生,請問你名字是?

P: Malone, Kao.

  高馬龍

C: Could you spell that?

  可以拼出來嗎?

P: M-a-l-o-n-e K-a-o.

C: And could I see your claim tag please?

  可以讓我看一下行李籤嗎?

P: Here it is.

  在這。

C: You’re on Flight 605 from Taiwan, Is that correct?

   你搭乘的是從台灣來的605班機,是嗎?

P: Yes.

   是的

C: Just one minute. I’ll check it for you. Well, I am afraid that your luggage has been misplaced in the luggage claim area.

  稍待片刻,我立刻幫你查詢。恩…不好意思你的行李在領取區似乎放錯地方

   了。

P: I’ve got very important data in my laptop. How soon can I get it back?

  我所有重要資料都在筆電裡面,要多久才能拿回來?

C: I’m terribly sorry, sir. But we’ll do everything we can to get your luggage back as soon as possible. .And here is the claim form. Just fill it out with your tag number. We will reach you and deliver to your hotel once we find it. How long and where are you going to stay?

  對此,我感到非常抱歉,我們會盡全力盡快找回你的行李…麻請你先把行李籤號碼填寫這張申請表上,我們尋獲之後會立刻通知你並且寄到你住的飯店,你會待在哪裡,大約待多久呢?

P: Alright, I will stay at the Hilton Hotel, Room 777 for two or three day, You can contact me there, but what if you can’t find it?

  也好,我會待在希爾敦飯店777號房,大約2-3天,但是找不到怎麼辦?

C: Don’t worry sir; we’ll definitely pay you compensation according to regulation if we can’t find it. We’ll find it out and deliver it to you immediately.

   別擔心,如果真的遺失的話,我們一定會按規定賠償你的損失我們找到後立刻會送到你手上。

P: That’s fine. Thanks.

   好吧,感謝。

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